Please Hold For The Next Available Customer Service Professional

Cable is still out. Once again I checked all my cable connections to be sure they were ok. They are. I called my landlord's cell phone. He's not picking up. His car isn't around and actually I haven't seen it in a while, like before the holidays.

Yesterday, I fiddled around on Mildred checking out all my favorite blogs, watching YouTube videos, paying bills online, balancing Microsoft Money, playing Tiger Woods PGA Tour, playing Sid Meier's Civ IV Colonization, playing Peggle Nights, caught up on the Battlestar Galactica webisodes I haven't watched (OMG...Gaeta is gay! LOL!), watching a Netflix online movie ("Transiberian"...very good!).

But I missed being able to fluctuate between messing around on the computer and watching TV. I already viewed the single Netflix DVD I have ("Big Nothing"...another good one!) and contemplated even re-watching some of the DVDs I actually own (out of my vast library of about 5 DVDs) but the idea of re-watching "The Core" or "Planet of the Apes" (2001 version) was depressing.

I needed my TV!

Of course with no rabbit-ears antenna, I couldn't get much via broadcast either...just a fuzzy, albeit watchable image of WESH-TV Channel 2, the local NBC affiliate. I think its tower is here in Lake Mary. (Of course, as TV viewers are reminded almost daily, if it were after February 17th, I wouldn't even have this grainy view of local programming since everything's going digital) But just my luck, all they were showing from early afternoon to late at night was football. Almost 12 hours of freakin' football! Ugh!

So after getting my landlord's voicemail this morning, I decided to call Bright House...

The IVR...the computer lady that asks you what you want when you call a company's customer service line, asked me to say what I was calling about and she gave a few examples. Oh these "voice recognition" IVRs are the worst!

Well, you know what...see for yourself...