ICE POSSIBLESuch was the LED message flashed to me by Nugget this morning as I started her up to head off to work. Not since the trip north to Washington last month had I seen this displayed. When the LED readout reverted after a few seconds to the usual temperature and odometer reading, it said: 32°F 33376MI. That's right folks, literally freezing. Huh!!??? This is Florida!
Training is going along smoothly, we're about finished our "repair" training and will have yet another instructor, this one flying in from somewhere else, starting on Monday. Then it's two more weeks of further training. My fellow trainees, some of whom have been with the company for years are all new to this aspect of tech support and the training seems to be purposely slow and methodical to accommodate that fact. But even though I am truly a newbie here, the concepts being taught are so similar to the kind of issue resolution we did at Symantec that I totally "get it". And as for dealing with the multi-tasking skills of working with almost a dozen different computer applications at once, cumbersome online reference guides, a labyrinthine phone tree system all while talking to impatient and confused customers...that's a cake walk for me! Let's see some of these fellow classmates deal with the nightmare that was the Oasis Crisis at Symantec...12 hour days, fragile systems, broken web sites, a failed product release, a new database, new customer buying terms, 200 calls in the queue, 2 hour hold times, etc., etc., etc.
Ric is still out of the picture. My cell has been on vibrate most times so I noticed a few days late last week that he had called me the weekend before. For 8 seconds. No message. At 4:30pm. He may have mis-dialed, but 8 seconds sounds like he waited 'till it went to voicemail and then hung up. Ah well, he was probably drunk anyway.
I was doing good for a while with my weight, dropped 11 pounds in a week, but it's creeping back. Oh brother! I really got to get more disciplined, especially in regards to working out. Now that my shoulder, finally, is almost fully healed, there really isn't that as an excuse anymore. My range of motion is still restricted somewhat, but if it follows the example of it's twin on the left side, it should be, like it, up to about 80% mobility shortly.